CORBY HILL BRANCH UPDATE - 18TH FEB 2021
We are pleased to announce that after significant refurbishment our Corby Hill Surgery will be re-opening from 8:00am Monday 1st March 2021.
The services that will be available from the Corby Hill Surgery are:
• pre booked appointments only, i.e. no walk-ins. Please do not arrive too early for your appointment as we have limited space due to social distancing
• prescription collections, this is only for patients using Corby Hill as their nominated prescription collection point.
o prescriptions requested on or after 22nd February will be available to collect from Corby Hill Surgery from 01st March.
o prescriptions requested prior to 22nd February and not collected from Brampton Collection Hub before 6:30pm Friday, 27th February will be transferred to Corby Hill and available at Corby Hill from 8:00am Monday 1st March
Face coverings must be worn within the surgery and social distancing guidelines should be observed
A member of staff from Brampton Medical Practice has tested positive for Covid-19. This means that some members of our team now have to self-isolate in line with the current advice and the main practice building will be closed.
This might have an impact on how quickly the practice can respond to calls.
All of our team have been working with the appropriate level of PPE and following all Covid-safe guidelines in the practice.
The practice is still able to offer virtual appointments on line or on the phone and any patients needing urgent face to face assessment can be seen at the Practice’s Wetheral branch in line with their business continuity plan.
Patients with Covid symptoms will continue to be seen at the Corby Hill site.
The Practice aren’t expecting any impact on patients other than potential delays in answering the phone, a potential change of site, or it taking longer for a clinician to get back to you.
The Practice is following the advice of Public Health England, and working with local track and trace teams.
Anyone who has symptoms of covid-19 should follow NHS advice:
- new continuous cough
- fever (a temperature of 37.8°C or higher)
- loss of, or change in, normal sense of taste or smell (anosmia)
If you develop any of these symptoms, however mild, self-isolate, get a test: https://www.nhs.uk/ask-for-a-coronavirus-test
and follow the advice here: www.nhs.uk/conditions/coronavirus-covid-19/
FLU VACCINES - If you are under 65 and at risk there are spaces available at our flu clinic on 19th November. Please call to ensure a vaccine is allocated to you 016977 2551. You must bring your invite letter to the appointment with you. Only AT RISK patient previously invited can attend. This is NOT available to anyone under 65. - Updated 13.11.20
Under 65's at risk flu clinics - Updated 3.10.2020
These clinics begin on Tuesday 6th October at Brampton Community Centre. If you have called the surgery and booked then you will have a text reminder showing time of 1pm. This is the start time of the clinic. You can attend anytime between 1pm and 7:30pm but you MUST be booked into the clinic due to limited supplies. Remember no letter no vaccine.
Suspended Over 65's Flu Clinic Brampton Community Centre
Due to an exceptional response our supply of over 65's flu vaccines has been exhausted resulting in the suspension of our walk in flu clinics. The over 65's walk in flu clinics will resume once stock is replenished and those not vaccinated will be notified. Thank you for your patience.
New Prescriptions Collections Hub Opening 5th October
We are relocating the prescription collection hub from its current location Old White Lion to 3 Market Place, Brampton, CA8 1RW (next door to the library). This new location will be open to patients from Monday 5th October from 08:00.
The opening hours for the new site will be:
Monday to Friday 08:00 to 18:30
Saturday 08:00 to 10:45
Existing Collections Hub Closing 12 noon Friday 2nd October
As a result of this move we will be closing the existing collections hub at 12:00 (noon), Friday 2nd October.
This means that there will be NO PRESCRIPTION COLLECTIONS SERVICE after that UNTIL MONDAY 5th OCTOBER from 08:00.
It is important that if you will need to collect a prescription you do so BEFORE 12 noon on Friday 2nd October
We sincerely apologise for any inconvenience this may cause you but hope that you will understand that this is aimed at ultimately improving the quality of service we provide you.
Please note there is no change if you normally collect your prescriptions from our Wetheral branch
Flu Update - 16th September 2020
Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier
*OVER 65s FLU CLINIC*
The invite letter are arriving this week for all over 65's Flu Vaccines.
The invite letter gives all the details required, please read, complete and bring with you to any of the walk it clinic dates given.
NO LETTER NO VACCINE
Access to Brampton Community Centre is through the side entrance - see map attached and follow the signs on site.
AT RISK UNDER 65's invite letters will be mailed out next week with different flu clinic dates and information. You can only attend a clinic date given on your letter as the vaccines are different.
**WETHERAL UPDATE** 27th July 2020
Beginning Monday 3rd August all prescriptions collected from Wetheral will now be collected through the back door with normal business hours resuming.
Monday 8am to 1pm 2pm to 6:30pm
Tuesday 8am to 1pm 2pm to 5:30pm
Wednesday 8:30am to 1pm Closed afternoon
Thursday 8:30am to 1pm Closed afternoon
Friday 8:30am to 1pm 2pm to 6:30pm
The following week from Monday 10th August clinics will be starting at Wetheral with access for pre booked appointments only by ringing the bell at the front door. A member of staff will take your name and you will remain outside until the clinician collects you.
If you do not have a booked face to face appointment do not attend the surgery please ring 016977 2551 or for repeat medication call 016977 41500.
All current guidance still applies – you must wear a mask when collecting prescriptions or attending appointments and keep 2 metre distance from others. Thank you.
Remember any prescription collected previously from Brampton or Corby Hill surgery are now at the old White Lion, opposite the back door or the Brampton Surgery. Monday to Friday 8am to 6:30pm and Saturday’s 8am to 10:45am.
**PRESCRIPTION COLLECTION HUB RELOCATION - MONDAY 13TH JULY**
We will be moving our collection hub out of William Howard School to our new Collection Hub located at the end of the old White Lion, Brampton. This is opposite the back door of the surgery; please follow the signs to the entrance at the rear of the building.
Hours have been extended - Monday to Friday 8am to 6:30pm and Saturday’s 8am to 10:45am.
This is for collections previously from at Brampton and Corby H...ill surgeries only.
Please continue to collect from William Howards School until this date, Monday to Friday 10am and 4pm and Saturday 8am to 10:45am.
Wetheral collections will continue at the Wetheral surgery Monday to Friday 8am to 11:30am and 2pm to 6pm through the front door only.
Wetheral update – prescriptions only Updated 9.6.20
From Monday 15th June all prescriptions previously collected from Wetheral will be moved back and no longer available at William Howard School. All ordered medications will be moved. Enter through the front door only. Monday to Friday 8:30-11:30am and 2-6pm. Brampton and Corby Hill prescription collections will remain at William Howard School until further notice.
APRIL BANK HOLIDAY - PRESCRIPTION COLLECTION
Over the bank holiday weekend William Howard School Collection point (for patient who normally collect from Brampton, Wetheral or Corby Hill surgery) will be as follows:
Friday 10th April - 10am to 1pm
Saturday 11th April - 8am to 10:45
Monday 13th April - 10am to 1pm
Please remember to allow at least 7 clear working days from order to collection.
Coronavirus Update - Temporary Closure of Wetheral surgery from Tuesday 24 March 2020
Wetheral Surgery will be TEMPORARILY closed from 6:30pm today 23rd March 2020 until further notice following Corby Hills closure last Friday. As of tomorrow, all Wetheral and Corby Hill prescription will be available for collection from Corby Hill surgery only, between 9-11am and 4:30-6:30pm Monday to Friday.
Staff from other departments will be handing out your prescription so they will not be able to answer any dispensary questions at Corby Hill. For any queries please call our main number 016977 2551.
Brampton surgery hours remain the same, with all prescription collections through the back door of the surgery.
Please allow 5 working days (not including weekends) for all prescription requested to be processed ready for collection.
Our primary focus is filling your prescription in a timely manner and supporting our patients, however during these trying times please appreciate our staff are all working extremely hard to ensure your needs are met as far as possible under the current circumstances. All our staff appreciate your patience and kind word during your interacts with them. Thank you.
Coronavirus Update - Temporary closure of Corby Hill surgery from MONDAY 23 MARCH 2020
See attached newsletter for full details.
Supply chain briefing from NHS England 19 March 2020
There are currently no medicine shortages as a result of COVID-19. The country is well prepared to deal with any impacts of the coronavirus and the Government has been working with manufacturers and suppliers to ensure people can continue to access the medicines they need.
The Department of Health and Social Care is working closely with industry, the NHS and others in the supply chain to ensure patients can access the medicines they need, and precautions are in place to reduce the likelihood of future shortages.
It is essential that GPs do not issue prescriptions for a longer duration, pharmacies do not order larger quantities, and patients and the public do not seek to stockpile medicines as this behaviour could put the supply chain at risk.
As a practice we do understand that patients are concerned about their medication and our dispensing teams are working very long hours to ensure that we provide patients with what they need. We do however have the same challenges as any other business in relation to staff who need to self-isolate or who are in risk groups so we would ask for your understanding and patience. Please allow 5 clear working days between ordering and collecting your medication.
New Opening times for Corby Hill Surgery
Please see our Opening times tab for the new opening times for Corby Hill Surgery effective from 6 January 2020.
Flu vaccines for all groups now available
Have your say!
NHS England have asked us to share this survey with our patients
We need your views on what wellbeing means to you and what may prevent you from looking after yourself as well as you can.
We would also like to know how you think the health and care system can support you further to look after yourself.
Your feedback is really valuable to us – this survey will take less than ten minutes to complete. Deadline to complete the survey is Friday 21 November 2019.
Continuity of Medicines in event of "no deal" Brexit
NHS England have provided information for patients in the event of a "no deal" exist from the EU. Please follow the link below
Flu Vaccines for Over 65s
Flu vaccines for Over 65's ONLY are now available. Please contact the practice to book your appointment. We have weekday appointments as well as a flu clinic on 5 October 2019.
Further information will follow for those Under 65 in clinical risk groups.
Date of next Patient Participation Group meeting
The meeting will be held on 08/10/19 @1830 @Brampton Community Centre.
Brampton and Longtown Support website launched
We are delighted to announce the launch of a new website for our Brampton and Longtown Communities. Please see our Self Care page for more details or click on this link
Brampton and Longtown Support
CQC Visit - Patient Feedback
The practice will receive an inspection visit by the CQC on 22 February 2019. If you would like to provide feedback to the CQC there are comment cards available at each site or alternatively you can provide a comment via the contact form on this website - see Contact Details.
Evening and Weekend Appointments - See our Opening Times Tab
Breast Screening - Helpline 0800 169 2692
The following information is the latest we have received from NHS England.
Women or family members of women affected by the issues can call a helpline number for more information.
0800 169 2692
NHS Breast Screening Programme
Flu Vaccines have arrived!
Please call the surgery on 016977 2551 to make your appointment at any of our sites. Alternatively we have a walk-in service at Brampton.
If you need a home visit please let us know.
NHS Computer Issues - Latest Information
Following the international cyber-attack the Practice is now back up and running on all systems and checks have been completed which indicate that none of our data has been compromised.
The main impact to the practice has been that our systems were unavailable on the afternoon of Friday 12 May 2017 and all of Saturday 13 May 2017 and manual records have been kept for this time. Our staff will be working hard to ensure these are updated to patient records over the next few days.
Prescriptions are now being processed however we would ask for your patience as there is a small backlog which our Dispensers are working hard to clear.
We are liaising closely with our colleagues in the Cumberland Infirmary and we understand that their systems are also up and running however we are advised that there will be significant delays in reporting routine test results such as bloods and Xrays and we would again ask for your patience whilst this is resolved. Any urgent requests will be dealt with.
The latest information from North Cumbria Clinical Commissioning Group is available from the link below
New Charity page now added to share the charity work in the practice
See our Appointments tab for information about urgent and same day appointments
Pharmacy Opening Times Christmas and New Year 2016
See our tab - Local Pharmacy information for details
Flu Vaccine 2016 Still available!
Flu vaccinations are recommended, and are free, to anyone over the age of 65 as well as those in an at risk group. It is also recommended if you are pregnant.
We have a number of options available for vaccination :
Call the surgery on 016977 2551to book an appointment at Brampton, Wetheral or Corby Hill
Walk –in appointments will be available at Brampton
If you require a home visit please let us know.
Self Care During the Winter Months
The Cumbria Commissioning Group (CCG) have made available information relating to self care and advice during the winter months. This contains useful information on use of antibiotics and when to see a doctor.
Please see our Self Care page by clicking on the heading to the right for the link.
The Friends and Family Test in General Practice is here!
The Friends and Family Test is a continuous feedback loop between patients and GP Practices which supports the principle that people who use NHS services should have the opportunity to provide feedback on their experience.
For more information and links on how to participate please click on the link to the right.
There is an on-going outbreak of Ebola virus affecting countries in West Africa. This is the
largest ever known outbreak of this disease prompting the World Health Organization
(WHO) to declare a Public Health Emergency of International Concern in August 2014.
Countries currently affected by the disease are Guinea, Liberia, Sierra Leone, Nigeria
(Port Harcourt and Lagos) and Senegal (Dakar)
It remains unlikely, but not impossible, that travellers infected in Guinea, Liberia, Sierra
Leone or Nigeria could arrive in the UK while incubatig the disease and develop symptoms
after thier return. Ebola can only be transmitted from one person to another through direct
contact with blood or bodily fluids of an infected person. The incubation period of Ebola virus
ranges from 2 to 21 days. The risk in the UK remains very low.
If you have visited an infected area within the last 21 days AND have a fever /are unwell
please DO NOT attend the surgery. You can contact us by telephone or NHS 111 for
1/10/2014 - Updated 1/9/15
Patient Access - changes
Take a look at our Online Patient Access Tab to the right to find out more about access to online patient records.
Scientists call on Cumbria to help track down flu virus
Brampton Medical practice took part and offered flu vaccines to primary school aged children this year, and now members of the public and schools are being encouraged to report any symptoms in “the UK’s biggest crowd-sourced study of influenza.” Please click on the link to read the News release
A Cancer Support Service for patients, carers and family
Please click on the following link to view the Cancer support newsletter
The Health & Wellbeing Hub in Carlisle
The Hub is one of six across the County, funded by Cumbria Partnership NHS Foundation Trust Integration Bursary.
The Hub Coordinator will work closely with GP practices, Social Care and the other community projects such as Community Neighbours and CCC Home Improvement Agency to enable older people to get the best access to those services and support in later life.
Health & Wellbeing Hub in Carlisle - PDF
Take a look at our new Self Care Tab to the right - this will be used to provide useful links to NHS and other sites providing advice on self care for general and minor ailments and when to seek GP advice. If you have any views on information you would like to see included on this tab in the future please let us know via the Contact Details link at the top of the page.
Change to Saturday Opening Hours
With effect from Saturday 6 July 2013 the surgery will close at 10:45am. We will still be providing the same GP access and bookable nurse appointments.
The practice is not contactable by telephone on Saturday mornings.