Privacy Statement
Privacy Statement
How Brampton Medical Practice uses your information to provide you with healthcare
This practice keeps medical records confidential and complies with the General Data Protection Regulation.
We hold your medical record so that we can provide you with safe care and treatment.
We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.
- We will share relevant information from your medical record with other health or social care staff or organisations when they provide you with care. For example, your GP will share information when they refer you to a specialist in a hospital. Or your GP will send details about your prescription to your chosen pharmacy.
- For more information on how we share your information with organisations who are directly involved in your care please contact us.
- Healthcare staff working in A&E and out of hours care will also have access to your information. For example, it is important that staff who are treating you in an emergency know if you have any allergic reactions. This will involve the use of your Summary Care Record unless you have opted out and/or your individual care plan. For more information see: https://digital.nhs.uk/summary-care-records or if you would like to add additional information to your care record such as long term conditions, care preferences or specific communications needs please contact us.
- You have the right to object to information being shared for your own care. Please speak to the practice if you wish to object. You also have the right to have any mistakes or errors corrected.
Other important information about how your information is used to provide you with healthcare
|
Registering for NHS care
· All patients who receive NHS care are registered on a national database.
· This database holds your name, address, date of birth and NHS Number but it does not hold information about the care you receive.
· The database is held by NHS Digital, a national organisation which has legal responsibilities to collect NHS data.
· More information can be found at: https://digital.nhs.uk/ or by telephone for general enquiries which is: 0300 303 5678 (9am to 5pm Monday to Friday excluding bank holidays) Alternatively you can email the customer service centre at enquiries@nhsdigital.nhs.uk
· Some patients also have a paper record. These are held offsite in a certified storage facility registered with the Information Commissioner. These records can only be retrieved by staff authorized to do so.
|
|
Identifying patients who might be at risk of certain diseases
· Your medical records will be searched by a computer program so that we can identify patients who might be at high risk from certain diseases such as heart disease or unplanned admissions to hospital.
· This means we can offer patients additional care or support as early as possible.
· This process will involve linking information from your GP record with information from other health or social care services you have used.
· Information which identifies you will only be seen by this practice. |
|
Safeguarding
· Sometimes we need to share information so that other people, including healthcare staff, children or others with safeguarding needs, are protected from risk of harm.
· These circumstances are rare.
· We do not need your consent or agreement to do this.
· A copy of the practice Safeguarding Children Policy is available on request.
|
We are required by law to provide you with the following information about how we handle your information.
|
Data Controller contact details
|
Brampton Medical Practice 016977 2551
|
|
Data Protection Officer contact details
|
Practice lead : Tracie Webb 016977 2551 Independent Data Protection Officer: DPO@cumbria.nhs.uk |
|
Purpose of the processing
|
· To give direct health or social care to individual patients.
· For example, when a patient agrees to a referral for direct care, such as to a hospital, relevant information about the patient will be shared with the other healthcare staff to enable them to give appropriate advice, investigations, treatments and/or care.
· To check and review the quality of care. (This is called audit and clinical governance). |
|
Lawful basis for processing
|
These purposes are supported under the following sections of the GDPR:
Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and
Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services...”
Healthcare staff will also respect and comply with their obligations under the common law duty of confidence.
|
|
Recipient or categories of recipients of the processed data
|
The Practice will share data with relevant organisations and individuals. Examples (not exhaustive) are listed below but only with a lawful process condition to do so:
· healthcare professionals (and others if they are involved in your care); · local hospitals; · out of hours services; · diagnostic and treatment centres; · other organisations involved in the provision of direct care to individual patients. · Our patients · Family, associates and representatives of the person whose personal data we are processing · Staff of the practice meaning employees and workers who are retained under contract and who are line managed by the Practice. · Current, past or potential employers · Healthcare social and welfare organisations · Suppliers, service providers, legal representatives, · Auditors and audit bodies · Educators and examining bodies · Research organisations · People making an enquiry or complaint · Financial organisations · Professional advisors and consultants · Business associates · Police forces · Security organisations · Central and local government · Voluntary and charitable organisations
|
|
Rights to object
|
· You have the right to object to information being shared between those who are providing you with direct care.
· This may affect the care you receive – please speak to the practice.
· You are not able to object to your name, address and other demographic information being sent to NHS Digital. This is necessary if you wish to be registered to receive NHS care.
· You are not able to object when information is legitimately shared for safeguarding reasons.
· In appropriate circumstances it is a legal and professional requirement to share information for safeguarding reasons. This is to protect people from harm.
· The information will be shared with the local safeguarding service via the Safeguarding Hub Https://www.cumbria.gov.uk/childrensservices/childrenandfamilies/intervention.aspvice Tel no: 0333 240 1727 Fax no: 01228 221 572 eFax: safeguardinghub.fax@ cumbria.gov.uk Postal Address:
|
|
Right to Automated Decision Making |
As an organisation we currently do not undertake any automated decision making activities.
|
|
Right to access and correct
|
· You have the right to access your medical record and have any errors or mistakes corrected. Please speak to a member of staff or look at our ‘subject access request’ policy on the practice website.
|
|
Retention period
|
GP medical records will be kept in line with the law and national guidance. Information on how long records are kept can be found at: https://digital.nhs.uk/article/1202/Records-Management-Code-of-Practice-for-Health-and-Social-Care-2016 or speak to the practice.
|
|
Right to complain
|
If you have a complaint about the Practice we will use your information to communicate with you and investigate any complaint. Please note that the complaint will not form part of your health care record. Please contact the practice on 016977 2551. You have the right to complain to the Information Commissioner’s Office. If you wish to complain follow this link https://ico.org.uk/global/contact-us/ or call the helpline 0303 123 1113
|
|
Data we get from other organisations |
We receive information about your health from other organisations who are involved in providing you with health and social care. For example, if you go to hospital for treatment or an operation the hospital will send us a letter to let us know what happens. This means your GP medical record is kept up-to date when you receive care from other parts of the health service.
|
|
Call Recording |
The practice records calls to ensure the safety of patients and to identify training requirements for our staff. This data is not identifiable or linked to your patient record, is held securely and is not shared with anyone.
|
|
Transparency Statement
|
Brampton Medical Practice is one of many organisations working in the health and care system to improve care for patients and the public. Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment. The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
• improving the quality and standards of care provided • research into the development of new treatments • preventing illness and diseases · monitoring safety • planning services This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.
You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt-out your confidential patient information will still be used to support your individual care. To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:
· See what is meant by confidential patient information · Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care · Find out more about the benefits of sharing data · Understand more about who uses the data · Find out how your data is protected · Be able to access the system to view, set or change your opt-out setting · Find the contact telephone number if you want to know any more or to set/change your opt-out by phone · See the situations where the opt-out will not apply
You can also find out more about how patient information is used at: https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)
You can change your mind about your choice at any time.
Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.
This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this please see the GP Privacy Notice for General Practice Data for Planning and Research from the link below.
National Data Opt-Out The application of the National Data Opt-Out to information shared by NHS Digital will be considered on a case by case basis and may or may not apply depending on the specific purposes for which the data is to be used. This is because during this period of emergency, the National Data Opt-Out will not generally apply where data is used to support the coronavirus outbreak, due to the public interest and legal requirements to share information. Your rights over your personal data To read more about the health and care information NHS Digital collects, its legal basis for collecting this information and what choices and rights you have in relation to the processing by NHS Digital of your personal data, see:
Summary Care Record During the height of the pandemic changes were made to the Summary Care Record (SCR) to make additional patient information available to all appropriate clinicians when and where they needed it, to support direct patients care, leading to improvements in both care and outcomes. These changes to the SCR will remain in place, unless you decide otherwise. Regardless of your past decisions about your Summary Care Record preferences, you will still have the same options that you currently have in place to opt out of having a Summary Care Record, including the opportunity to opt-back in to having a Summary Care Record or opt back in to allow sharing of Additional Information. You can exercise these choices by doing the following:
To make these changes, you should inform your GP practice or complete this form and return it to the GP practice. Legal basis for sharing this data In order for your Personal Data to be shared or processed, an appropriate 'legal basis' needs to be in place and recorded. The legal bases for direct care via SCR is the same as the legal bases for the care you would receive from your own GP, or another healthcare provider:
Your rights Because the legal bases used for your care via SCR are the same as used in other direct care situations, the legal rights you have over this data under UK GDPR will also be the same- these are listed elsewhere in our privacy notice. GP CONNECT We use a facility called GP Connect to support your direct care. GP Connect makes patient information available to all appropriate clinicians when and where they need it, to support direct patients care, leading to improvements in both care and outcomes. Authorised Clinicians such as GPs, NHS 111 Clinicians, Care Home Nurses (if you are in a Care Home), Secondary Care Trusts, Social Care Clinicians are able to access the GP records of the patients they are treating via a secure NHS Digital service called GP connect. The NHS 111 service (and other services determined locally e.g. Other GP practices in a Primary Care Network) will be able to book appointments for patients at GP practices and other local services. Legal basis for sharing this data In order for your Personal Data to be shared or processed, an appropriate “legal basis” needs to be in place and recorded. The legal bases for direct care via GP Connect is the same as the legal bases for the care you would receive from your own GP, or another healthcare provider:
Your rights Because the legal bases used for your care using GP Connect are the same as used in other direct care situations, the legal rights you have over this data under UK GDPR will also be the same- these are listed elsewhere in our privacy notice.
|
Document Change Control
|
Date |
Version |
Summary of Change |
|
June 2018 |
2 |
Final Issue |
|
Sept 2019 |
3 |
Transparency statement added |
|
June 2021 |
4 |
Pandemic requirements added |
|
June 2021 |
5 |
Pandemic requirements added |
|
1/7/22 |
6 |
COPI notice removed SCR and GP Connect statements added |
|
|
|
|